Request Support

Many problems can be solved quickly by visiting our Self Care section. You will find helpful videos, troubleshooting tips, user manuals, and direct access to most manufacturers.

Reed Security support is available Monday to Friday 9:00 AM to 4:00 PM CST excluding holidays. During these hours our technicians are happy to troubleshoot or diagnose the problem you are experiencing before booking a service call with you. All service calls are performed during regular business hours.

Regular service rates will apply unless covered under labour warranty or you have purchased a Concierge Service Plan.

Please review our warranty policies prior to contacting our office.

Labour Warranty
  • Installations - 90 days
  • Switch Overs - 90 days on Reed supplied equipment
  • Service Calls - 90 days, same defect
  • After 90 Days there is minimum one hour charge for all service work and any additional time.

Parts Warranty
  • Access Control Systems - One Year Manufacturer's Warranty
  • Alarm Systems - One Year Manufacturer's Warranty
  • HD Video Surveillance Systems - One to Three Year Manufacturer's Warranty
  • Intercom Systems - One Year Manufacturer's Warranty
  • Other Systems or Parts - One Year Manufacturer's Warranty


Please fill out the form below to send us your request.

Testimonials

"Our office has dealt with Virgil Reed both personally and professionally over the last five years. Virgil's company is very trustworthy, accountable, and reliable. I have no hesitation referring anyone to Virgil for the integrity that their company demonstrates."

- Cliff Wiegers, Wiegers Financial & Benefits


I trust Reed Security to look after Ehrenburg and our clients. You will be satisfied with Reed's value and excellent service.

- Joe Ehr, Ehrenburg Homes Ltd.

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LOCATIONS

Locations
SASKATOON
Reed Security Group (HEAD OFFICE)
14-1724 Quebec Avenue
Saskatoon, SK S7K 1V9
Ph: 306.653.3200
1.844.384.SAFE (7233)

SuRe InnoVations
2525 Wentz Avenue
Saskatoon, SK S7K 0X5
Ph: 306.974.0888

Locations
REGINA
ViboPulse Services
Ph: 306.206.0700


Locations
PRINCE ALBERT
Thor Security Ltd.
1-243 South Industrial Drive
Prince Albert, SK S6V 7L9
Ph: 306.922.7200

Locations
CALGARY
Oxford Security Systems
1105, 6027-79th Avenue SE
Calgary, AB T2C 5P1
Ph: 587.393.2800

Locations
LLOYDMINSTER
Fierce Electric Ltd.
A division of Heating Solutions International Inc.
3902 52 Street Close
Lloydminster, SK S9V 2G9
Ph: 306.825.3772

24/7 RAPID RESPONSE MONITORING STATIONS

1.800.268.6870

UCITonline VIDEO MONITORING STATIONS

1.866.756.7847