Privacy Policy
Introduction
Welcome to Reed Security ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electronic security products and services, including our website, mobile applications, and any related services (collectively, the "Services"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
Personal Information
We may collect and process the following personal information about you:
- Contact Information: Name, address, email address, and phone number.
- Account Information: Username, password, and other registration information.
- Payment Information: Credit card details, billing address, and transaction history.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Services.
- Usage Information: Information about how you use our website, products, and services.
- Security Information: Alarm system usage data, emergency contact information, and any recorded video or audio from our security devices.
Non-Personal Information
We may also collect non-personal information that does not identify you personally, including:
- Aggregated Data: Statistical or demographic data.
- Technical Data: Browser and device information, and other anonymous usage data.
How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Manage Services: To set up and maintain your account, provide customer support, process transactions, and deliver products and services.
- To Improve Our Services: To understand how our services are used, to improve and personalize our offerings, and to develop new features.
- To Communicate with You: To send you updates, security alerts, support messages, and other administrative communications.
- For Marketing Purposes: To provide you with information about products and services that may be of interest to you, subject to your preferences.
- To Ensure Security: To monitor and ensure the security of our systems, detect and prevent fraud, and protect our customers and business.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and marketing.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of Reed Security, our customers, or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to request the restriction of processing your personal information.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
Age Based Privacy
Our services are not intended for people under the age of 18. We do not knowingly collect personal information from people under 18. If we become aware that we have collected personal information from a person under 18, we will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Reed Security
14 – 1724 Quebec Avenue
Saskatoon, SK, CA
S7K 1V9
administration@reedsecurity.ca
+1-306-653-3200
This Privacy Policy is effective as of July 18th, 2024.