New & Noteworthy

REED SECURITY EXPANDS - WELCOME HIGHMARK HOME SYSTEMS SUBSCRIBERS


Highmark Home Systems Ltd. has sold its security monitoring services to Reed Security.

You will be in great hands! Reed Security has received 20+ Award Recognitions for the way they look after People (Customer Service, Quality Management, Marketing, New Direction, and Small Business of the Year).

Dave Sammartino will be staying on through a transition arrangement to ensure a smooth handover of the business. Dave Schlegel is your local Reed Security Authorized Dealer and has 10+ years security sales, installation and support experience.

No major changes are planned, however we will be seeking customer feedback to identify how additional customer value can be created.

Dave Sammartino
Owner
Highmark home Systems Ltd.


Virgil Reed
Owner
Reed Security

SALES, INSTALLATION, SUPPORT

Contact Your Local Reed Security Authorized Dealer
Dave Schlegel
587-393-2800
dave.s@reedsecurity.ca
reedsecurity.com/calgary

BILLING, ADMINISTRATION

Contact Reed Security Head Office
306-653-3200
administration@reedsecurity.ca
reedsecurity.com



WHAT HAPPENS IF I DON'T HAVE A PHONE LINE?

Are WIRELESS Alarm Systems Better Than Wired Ones? – Part 2

In my last blog, we took a look at why all-in-one, fully-wireless alarm systems are so popular, but also why they don’t hold up very well in extreme circumstances. There are other aspects of the system, however, where “wireless” can be a very good thing, including communication. Today we will take a look at how an alarm system communicates with the monitoring station, and the potential benefits to communicating wirelessly. 

There are essentially three different communication methods available to today’s alarm client, and we’ll look at the pro’s and con’s of each of them.


1. Phone Line

Since the inception of electronic alarm systems in the 1920’s, phone line has been the “traditional” method of communication. Every house and business always had a landline; therefore, it was cheap to implement for the Alarm companies. The technology currently in use hasn’t changed much in decades, and is essentially the same as that used by a fax machine.

The problems with this communication method are two fold: the signals are sent slowly (takes around 30-60 seconds for a single signal to be transmitted), and it relies entirely on your phone line. Should the line go down, or should a smart criminal cut the lines coming into the building (I’ve seen it happen), the alarm cannot communicate. Many phone systems also require power, so a power outage renders your system inoperable.

Not only that many people are cancelling their landlines. I cannot tell you the number of times a client has called me up saying “my alarm system isn’t working”, only to find out 30 seconds later that they cancelled the home phone line a month ago! There are cheaper, internet-based alternatives to phone lines (known as Voice Over Internet Protocol, or VOIP), but most alarm systems aren’t compatible with them.

Pros: cheapest option available

Cons: can be cut easily; relies on power; slow to send signals



2. Internet/Wi-Fi

In the case of internet communication, the alarm system is wired directly into your router provided for you by your Internet Service Provider, or ISP. Wi-Fi operation is a little simpler, as no physical connection to your router is required. Again, this is a cheap option, because the chances are you’re already paying for internet. However, like the land line before it, this method relies entirely on your internet. If the internet goes down, if there’s a power outage, or if your Wi-Fi drops, the Alarm System cannot talk to the monitoring station.

Pros: utilizes the internet you already have in the house; much faster than phone line

Cons: relies entirely on your internet connection; must be directly wired into your network



3. Cellular

These communicators are essentially a small cell phone, and use their own SIM card to communicate over the cell network. The signals are transmitted very fast, and the communicator itself can make use of the Alarm System’s backup battery, meaning that you never lose connectivity, even during a lengthy power outage. Of course, these are still dependent on cell towers, and in rural settings or in deep basements there can be issues getting a signal; but for reliability, these are the best option currently available, and will only improve as the cell coverage and signal type improve. Right now, most use the 3G network, but as things most into 4G, LTE, and beyond, expect these communicators to keep getting smarter and smarter.

Pros: completely stand-alone (does not rely on your phone or internet); much faster than phone line; no wiring required

Cons: more expensive monthly

 

Note: I should point out that most internet/Wi-Fi/cellular communicators now offer (at an added cost) the ability to use “Crash and Smash” technology. This means that if someone breaks into the property intent on finding and disabling the communicator before the alarm goes off, the system now sends an “Alarm Pending” signal to the servers, which is then forwarded on to the monitoring station 4 minutes later if no other signals are received. This is a great backup, but 4 minutes is still a lot of free time for someone to have roaming around your property unchecked!


Bottom Line

The bottom line when it comes to communicators is that again, you want something that will ALWAYS send a signal, no matter what the situation or who is trying to compromise your system. There is no one option that is completely flawless, but it’s pretty obvious to me that the Cellular option has the lowest risk-to-benefit ratio. Unfortunately, it is usually the most expensive option, so you have to decide for yourself whether the reliability and speed is worth the extra money. I should also note that any of the non-landline options also open up the door to use smartphone and tablet apps to monitor your system, and send you notifications via text or e-mail if something goes wrong. In todays connected world, having that functionality is almost a no-brainer.

My recommendation: pay the extra few bucks every month and get a cellular communicator that you can not only trust, but offers you the benefit of being able to check in on your system when you’re away.

Dave Schlegel
Owner
Oxford Security Systems
Reed Security Authorized Dealer

  

REED SECURITY OPENS CALGARY OFFICE

Dave Schlegel is a friendly and helpful security technician with over 10 years experience. He recently opened Oxford Security Systems and became a Reed Security Authorized Dealer in Calgary, Alberta.

Now Open: Calgary

MEET DAVE

Dave Schlegel joined Reed Security when he and his wife moved to Saskatoon to complete her post-secondary education. Calgary was always home though, and in 2016 they moved back to be close to friends and family. 

Dave's experience in Saskatoon convinced him that Reed Security is a really great company that goes out of their way to look after it's People and Clients - so why not bring it to Alberta? After all, Reed already protects a number of clients in Calgary and the surrounding area. 

Dave's expertise is helping People and solving problems. In addition to having a diploma in Electronics Engineering from SAIT, he has 10 years installation experience with just about every brand you can imagine. He ran the Support Department in Saskatoon, and as such, knows first-hand many of the problems that people experience, and has become an expert at system design. 

"We guarantee the solutions we propose are Affordable, Innovative and of the highest Quality."


SOLUTIONS


SOME CLIENTS YOU MAY RECOGNIZE

  • Trail Appliances
  • PharmaChoice
  • Penner Doors
  • Graham Construction
  • Tetra Tech
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  • Worley Parsons Canada
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  • Suncor Energy
  • Repsol Oil and Gas
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  • Areva Resources
  • A & W Restaurants
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  • DQ Grill and Chill Restaurants
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  • Great Canadian Oil Change
  • Siemen's Transportation / Kindersley Transport
  • Bison Transport
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  • Esso
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  • Petro Canada
  • Canadian Food Inspection Agency
  • Environment Canada
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  • Your Name Here...


Contact Us today for a FREE Security Evaluation

OXFORD SECURITY SYSTEMS
1105, 6027-79th Avenue SE
Calgary, AB T2C 5P1
Call 587.393.2800

SASKATOON
Call 306.653.3200
PRINCE ALBERT
Call 306.922.7200
REGINA
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TOP 5 SUMMER SECURITY TIPS


1. USE COMMON SENSE
  • If you lose a key, get the locks changed.
  • Ask all strangers for identification.
  • Never hide an extra key outdoor - especially underneath a mat or on top of a light fixture. This is the first place the bad guys look. Leave an extra house key with a friend or a neighbor.
  • DO NOT advertise on Facebook or other social media that you are on vacation. If you like to post photos - post them after you get back.
  • For insurance purposes take photos of the contents of your home.
  • Keep all receipts in a safe and easy to find location.
  • Write down the model and serial number of all electronics.
2. MAKE IT DIFFICULT
  • Door chains are easy to bypass. Install deadbolts.
  • Install a stopper or stick on all sliding doors and windows.
  • Install window bars on all basement windows.
  • Make sure all doors and windows are properly locked.
  • Keep your premises well lit at night.
3. MAKE IT LOOK LIKE YOU ARE AT HOME
  • Install timers that turn lights on at different times. This gives the appearance that someone is home.
  • Cancel the paper.
  • Have someone pick-up the mail.
  • Park a vehicle in the drive-way.
4. INSTALL A MONITORED HOME OR CABIN SECURITY SYSTEM
  • 400% less likely to have a break-in.
  • up to 25% insurance discount.
  • optional ALARM.COM - automatic lights, locks, and thermostat control
  • optional ReedHD™ Wi-Fi Doorbell - Know Who's at the front door, records onto the cloud
5. IN CASE YOU DO HAVE A BREAK-IN:
  • If it looks like a door or window was forced open, DO NOT go inside. The Burglar may still be on site.
  • Call the Police from your cellular phone or from a neighbor's house and wait.


If you would like more information on any product or service please

Click Here

or call us today for a FREE Estimate

SASKATOON
Call 306.653.3200
PRINCE ALBERT
Call 306.922.7200
CALGARY
Call 587.393.2800


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LOCATIONS

Locations
SASKATOON
Reed Security Group (HEAD OFFICE)
14-1724 Quebec Avenue
Saskatoon, SK S7K 1V9
Ph: 306.653.3200

SuRe InnoVations
2525 Wentz Avenue
Saskatoon, SK S7K 0X5
Ph: 306.974.0888
1.844.384.SAFE (7233)

Design Smart Security Solutions
Ph: 306.220.7807

Locations
REGINA
ViboPulse Services
Ph: 306.206.0700


Locations
PRINCE ALBERT
Thor Security Ltd.
1-243 South Industrial Drive
Prince Albert, SK S6V 7L9
Ph: 306.922.7200

Locations
CALGARY
Oxford Security Systems
1105, 6027-79th Avenue SE
Calgary, AB T2C 5P1
Ph: 587.393.2800

Locations
LLOYDMINSTER
Fierce Electric Ltd.
A division of Heating Solutions International Inc.
3902 52 Street Close
Lloydminster, SK S9V 2G9
Ph: 306.825.3772

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